DISCLAIMER NOTICE – BIGISO PORTAL

The information, tools, features, and services provided by BIGISO (“we”, “our”, “us”) through our website and cloud-based ISO documentation portal (“Platform”) are intended for general guidance, documentation assistance, and workflow management purposes only. By using our platform, you acknowledge and agree to this Disclaimer.

1. Not a Certification Body

BIGISO is not an ISO certification authority, notified body, accreditation body, or government agency. Our platform provides:

  • Documentation tools
  • Digital forms
  • Checklists and templates
  • ISO workflow management
  • Submission support for certification bodies

BIGISO does NOT issue ISO certificates and is not responsible for certification decisions made by external agencies.

2. Accuracy of Information

While we strive to maintain accurate and updated content, BIGISO does not guarantee:

  • The completeness, accuracy, or reliability of templates
  • Certification acceptance of any document created using the platform
  • That all ISO clauses, requirements, and interpretations will always remain updated

ISO standards change regularly, and users are responsible for ensuring compliance with the latest versions.

3. User-Generated Data

Users (Admin, Sub-users, Consultants) are solely responsible for:

  • The accuracy of information entered
  • Data uploaded for ISO documentation
  • Compliance with applicable laws and regulations
  • Validity and correctness of forms, SOPs, and records
  • Submissions made to certification bodies

BIGISO is not liable for incorrect or incomplete information provided by users.

4. Third-Party Certification Bodies & Consultants

BIGISO may allow communication or document sharing with:

  • ISO consultants
  • Certification bodies
  • External auditors

However, BIGISO does not endorse or guarantee the quality, approval, or decisions of any external party. All dealings with third parties are at the user’s own responsibility. BIGISO is not involved in disputes between users and external certification bodies.

5. No Legal or Professional Advice

Content provided on BIGISO (templates, checklists, workflows, suggestions, or automated guidance) is not a substitute for professional consulting or legal advice. Users should consult qualified ISO professionals when needed.

6. No Guarantee of Certification

Using BIGISO does not guarantee:

  • ISO certification approval
  • Positive audit results
  • Document acceptance
  • Removal of non-conformities
  • Successful surveillance/re-certification audits

Certification decisions depend on third-party bodies, not BIGISO.

7. Platform Availability & Technical Issues

We strive for high uptime, but BIGISO may experience temporary downtime. Scheduled maintenance may occur, and third-party hosting or internet issues may interrupt service. BIGISO is not liable for loss of data caused by user actions, business losses due to technical downtime, or delays in documentation caused by outages.

8. Cybersecurity & Data Risks

Although BIGISO uses secure hosting, encryption, and modern security practices, we do not guarantee complete protection from hacking, virus-free uploads or downloads, or absolute data security. Users must follow best practices for password security and file safety.

9. Limitation of Liability

To the maximum extent permitted by law, BIGISO is not responsible for losses or damages resulting from platform use, errors in user-uploaded documents, misinterpretation of ISO requirements, loss of business, revenue, or certification, or any indirect, incidental, or consequential damages. You use this platform at your own risk.

10. Changes to This Disclaimer

BIGISO may update this Disclaimer at any time. Changes will be posted on the website and/or user dashboard.

11. Contact Information

For questions or concerns regarding this Disclaimer:

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